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Support Policy
We provide free technical support to both evaluators and customers.
Our support team may be reached by telephone, email or fax.
 contact technical support
Setup Guide
Although eXchange POP3 has a Wizard for helping you setup the product, we also provide
a Setup Guide which explains the steps necessary to get eXchange POP3 installed and configured.
setup guide (PDF format)
Frequently Asked Questions
Read our FAQ for the latest tips on using eXchange POP3.
faq
Help Documentation
eXchange POP3 includes help documentation. To view
the help documentation click the Help button when running the product. To view
help you must have a web browser installed (Internet Explorer 4.0, Netscape 4.0 or better).
The entire manual is also available online:
online manual
Latest Version
The latest version is 5.0.060329. To check which version you are running, from the
eXchange POP3 administration program's main menu select Help->About.
Version 5.0.xxxx
To upgrade a Version 5.0 installation to the latest build:
 | shutdown the current version (administration program and service if running as a service) |
| download the product from our download section |
| install the product to the existing installation's folder |
| the program will be updated without affecting your configuration or data |
Version 4.0.xxxx
If you are running Version 4.0 and wish to upgrade to Version 5.0:
| shutdown the current version (administration program and service if running as a service) |
| download the product from our download section |
| install the product to a new folder (ie. NOT the existing installation's folder) |
| the program will ask you if you wish to use your Version 4.0 settings |
| once you verify the new version is working you can order a license for Version 5.0 |
| only uninstall Version 4.0 after receiving your new license |
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